You can delete your Nexzy account and the data tied to it at any time, from the Nexzy app or by email. Deleting your account is permanent and can't be undone.
1. Open Nexzy and sign in.
2. Tap your profile picture in the top bar, then tap Settings.
3. Tap Delete Account, then Continue. We email a 6-digit code to the address on your account.
4. Enter the code within 15 minutes and tap Delete My Account.
Your account is deleted right away, and we send a confirmation email.
Email [email protected] from the email address on your Nexzy account, with the subject "Delete my account". We confirm the request came from the account owner, delete the account within 30 days, and reply once it's done.
• Your account and profile: name, username, email, date of birth, gender and profile details
• Your game library, wishlist, console and genre preferences, and price alerts
• Your coins balance, rewards and login streaks
• Your votes, game recommendations and tips
• Your Ask Nexzy questions and conversations
• Your notifications, push notification tokens and sign-in sessions
• Posts and comments you published stay up, but they are no longer linked to your account and no longer show your name. To remove them completely, delete them in the app before you delete your account.
• Purchase and coin transaction records are kept for accounting, with the link to your account removed.
• Reports you submitted are kept for moderation history, with the link to your account removed.
We keep these records only as long as we need them for accounting and moderation. Usage analytics and crash reports held by our service providers are removed on those providers' standard retention schedules.
• Delete any post or comment from its menu in the app.
• Remove games from your library or wishlist from the game's page.
• Change or remove your gender and profile details in Settings > Edit Profile and Settings > About you.
• For anything else, email [email protected] and tell us what you want deleted.
For more on how we handle your data, read our Privacy Policy.